Questions

Safety & Security

Absolutely. We go to great lengths to ensure your experience is not only pleasant, but also safe and secure. We utilize SSL encryption and take every precaution possible when handling your data.

Ordering from the OG Monkey Cannabis Company website is as secure as ordering from Amazon. You can rest assured that your information will be safe, private and secure.

OG Monkey is the only cannabis delivery service in Ontario that utilizes a fully insured, bond-able courier service that does not bear our name or logo.

This service is as legitimate as ordering from Amazon and will appear to your neighbours as such.

You don’t need to worry about sketchy drivers. Our drivers are professionals with clean records – they could just as easily be working for Canada Post!

Not in a local delivery zone? Orders shipped by post are always delivered by Canada Post.

Your safety is our top priority, from the moment you visit our website, up until after you consume our products.

Our products are sourced from quality producers all across Canada, and our Cannabis Experts have decades of experience in the industry, allowing us to guarantee product quality and safety.

Trust us – we personally test each and every product we have in stock. If we wouldn’t consume it, neither should you.

Cannabis has naturally-occurring, unavoidable side-effects that differ by strain.

Each strain is different, but we are Cannabis Experts. We have taken extra measures to equip our platform with easily readable THC/CBD amount, Recommended Time of Use, Typical Effects & Common Usage icons.

Please utilize these icons to help determine the best strain for you. And if in doubt, please don’t hesitate to contact us via our contact form (on this page) or via the chat window located in the bottom right-hand corner.

Registration & Payment

First and foremost we require that all members are aged 19 and up. You may be asked to confirm your age on delivery. It’s free to join!

You can register by clicking the ‘Register Now’ link at the top of this page, on the homepage, or by clicking here – it’s free to join!

We are proud to announce that we now accept cash and all major debit & credit cards at your door. This is currently only available for local deliveries in select cities, but we hope to extend this payment method to mail-order deliveries in the near future.

We also accept E-Transfer payments for local and mail-order deliveries.

All of our listed product prices include GST/HST. There is no added tax.

Yes, the minimum order amount is $50.

However, we pay all delivery and shipping fees. This is a $15 value, leaving you with more product and more money in your pockets!

We currently only offer same-day delivery to London, Ontario and the surrounding area.

However, we do deliver to other municipalities in Canada via Canada Post Express. You can expect your order to arrive within 1-3 business days.

Please use our contact form (available on this page) or the chat window in the bottom right corner to receive assistance from our staff.

HOW TO PAY WITH INTERAC E-TRANSFER

If making payments via Interac e-Transfer is a new process for you, please watch the following video for in-depth, visual instructions.

This video guides you through the process with TD Bank, however the process is similar with all major financial institutions in Canada.

Need more help?

3:01am    Closed